Terms & Conditions

1. Introduction & Acceptance

Welcome to dh44 — Bangladesh's trusted online casino and cricket betting platform. These Terms & Conditions ("Terms") govern your access to and use of the dh44 website, mobile interface, games, promotions, and all associated services (collectively the "Platform"). By creating an account, making a deposit, or placing a wager, you confirm that you have read, understood, and agreed to these Terms in their entirety.

dh44 reserves the right to update or amend these Terms at any time. Continued use of the Platform following any such amendment constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any changes.

2. Eligibility Requirements

To register and participate on the dh44 Platform, you must meet all of the following eligibility criteria. Users who do not satisfy these requirements are strictly prohibited from creating or maintaining an account:

• You must be at least 21 years of age (21+ only). dh44 practices strict age verification and reserves the right to request proof of age at any time.
• You must be a resident of Bangladesh and accessing the Platform from a jurisdiction where online gambling is not explicitly prohibited by local law applicable to you.
• You must register using accurate, truthful, and complete personal information. Any attempt to register with false or misleading details will result in immediate account termination.
• You must not be a current employee, contractor, affiliate, or family member of a dh44 employee. Such individuals are ineligible to hold a player account or participate in promotions.

3. Account Registration & Security

Each user may maintain only one registered account on the dh44 Platform. Creating multiple accounts — whether under the same name, payment method, device, IP address, or household — is strictly prohibited. dh44 takes account security seriously. You are responsible for maintaining the confidentiality of your login credentials at all times. The following account obligations apply to all registered users:

• You must choose a strong, unique password and must not share your account credentials with any third party under any circumstances.
• You must notify dh44 support immediately if you suspect unauthorized access to your account. dh44 is not liable for losses resulting from unauthorized use that occurred prior to your notification.
• Account verification (KYC) may be required before processing any withdrawal. You agree to provide valid government-issued identification documents upon request.
• dh44 reserves the right to suspend or close any account that is found to be in violation of these Terms, without prior notice and without any obligation to disclose the specific reason.

4. Deposits & Withdrawals

dh44 supports a range of convenient local payment options for Bangladeshi players, including bKash, Nagad, Rocket, and Upay, as well as select international card providers. All financial transactions are subject to the following conditions:

• The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000 unless otherwise stated in a specific promotion.
• You must only use payment methods that are registered in your own name. Third-party payment methods are strictly prohibited, and any funds deposited via a third-party account may be confiscated.
• Withdrawal requests are typically processed within 24–72 hours. Processing times may vary depending on your payment provider and completion of identity verification.
• dh44 does not charge fees for standard deposits or withdrawals. However, your payment provider may apply their own transaction fees; dh44 bears no responsibility for third-party charges.

dh44 applies standard anti-money-laundering (AML) procedures. We reserve the right to request additional documentation for any transaction we deem requires further verification, in line with our safe and reliable platform policy.

5. Bonuses & Promotions

dh44 offers a range of bonuses and promotions, including welcome bonuses, daily reload bonuses, free spins, and sports cashback offers. All bonus offers are subject to the following standard terms:

• Each bonus offer has its own specific wagering requirement (rollover), minimum deposit, eligible games, and expiry date. These details are stated in the individual promotion terms and must be reviewed before claiming.
• Bonuses may not be transferred between accounts, exchanged for cash, or combined with other offers unless explicitly stated in the promotion.
• dh44 reserves the right to modify, withdraw, or cancel any bonus or promotional offer at any time without prior notice. Bonuses already in active use at the time of cancellation will be handled on a case-by-case basis.

6. Betting Rules & Game Conduct

All wagers placed on the dh44 Platform — including sports betting, live casino tables, slots, and arcade games — are subject to the following rules of conduct:

• All bets are final once placed and confirmed. dh44 does not accept requests to void, alter, or reverse a confirmed wager, except in the case of a clear technical error on our part.
• In the event of a disconnection or technical failure during an active game round, the outcome will be determined by the game server's recorded state at the time of the interruption.
• Any use of automated software, bots, exploits, or any strategy designed to manipulate game outcomes or unfairly gain an advantage is strictly prohibited and will result in immediate account closure and forfeiture of all associated funds.

7. Responsible Gaming Policy

dh44 is committed to promoting safe, responsible, and enjoyable gaming experiences for all players. We strongly encourage users to set personal limits and to seek help if gambling begins to negatively affect their daily life. Our responsible gaming commitments include:

• Deposit limit tools: players may set daily, weekly, or monthly deposit caps on their accounts at any time by contacting our support team.
• Self-exclusion options: if you feel that you need a break from gambling, you can request a temporary suspension of 24 hours, 7 days, 30 days, or a permanent self-exclusion from the Platform.
• Age verification: dh44 strictly enforces the 21+ age requirement. Anyone found to be under the legal age will have their account closed and any winnings will be forfeited.
• Support referrals: if you or someone you know is experiencing problem gambling, we encourage you to seek professional assistance. Our support team can point you toward appropriate resources.

8. Intellectual Property

All content, branding, graphics, logos, software, trademarks, and intellectual property displayed on the dh44 Platform are the exclusive property of dh44 or its licensed content providers. Unauthorized use, reproduction, distribution, or modification of any Platform content is strictly prohibited. Specifically:

• You may not copy, scrape, reverse-engineer, decompile, or create derivative works from any part of the Platform without the express written permission of dh44.
• Game content provided by third-party providers such as Pragmatic Play, Evolution Gaming, Spribe, and NetEnt remains the intellectual property of those respective studios.
• The dh44 name, brand mark, and logo may not be used in any third-party marketing, social media, or affiliate context without prior written authorization.

9. Limitation of Liability

To the fullest extent permitted under applicable law, dh44 shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Platform. This includes but is not limited to:

• Loss of data, profits, or gaming funds resulting from technical disruptions, server downtime, network failures, or events outside dh44's reasonable control.
• Losses incurred as a result of your own decisions to wager funds on any game or sporting event available on the Platform.
• Any unauthorized access to or alteration of your account data that occurs despite dh44's reasonable security measures being in place.

10. Privacy & Data Protection

dh44 is committed to protecting your personal data. We collect and process only the information necessary to provide our services, verify your identity, process payments, and comply with our safe and reliable platform obligations. Your data is never sold to third parties for marketing purposes.

For full details on how dh44 collects, stores, uses, and protects your personal information, please review our Privacy Policy available at /privacy-policy.

11. Prohibited Activities

The following activities are strictly prohibited on the dh44 Platform and will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities where required by law:

• Money laundering, fraudulent payment activity, or any attempt to use the Platform to move, conceal, or legitimize illicitly obtained funds.
• Collusion, match-fixing, or any coordinated scheme involving multiple accounts or external parties to manipulate game or betting outcomes in an unfair manner.
• Use of VPN, proxy, or other technical means to mask your true location or identity for the purpose of circumventing geographic or identity restrictions applied by dh44.

12. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the applicable laws and regulations relevant to dh44's operations. Any dispute arising out of or in connection with these Terms that cannot be resolved amicably through our customer support team will be subject to binding arbitration in accordance with the rules of a mutually agreed arbitration body.

If you have a complaint regarding any aspect of our service, please contact our support team in the first instance at [email protected]. We aim to acknowledge all complaints within 24 hours and resolve them within 5 business days.

13. Changes to These Terms

dh44 reserves the right to revise, update, or replace any part of these Terms & Conditions at any time by posting the updated version on this page. Changes take effect immediately upon publication. It is your responsibility to check this page regularly. If you disagree with any revised Terms, you must stop using the Platform. Continued use of dh44 following any posted changes constitutes your binding acceptance of those changes.